Advice & Support

PSV Glass Advice & Support

Safety Guidance

Safety is critical in this industry. All laminated and toughened glass supplied by PSV Glass is manufactured to conform to the industry standards of E43r or BS857 or GM/RT2456/2100 and is permanently kite marked to show the standard.

Ordering your glass

We aim to make the ordering process simple for you. Our Customer Support Team will be on-hand to assist you with part identification and arrangements for delivery.

Identification and Traceability

We ensure that all glass and associated products supplied by PSV Glass are source and batch traceable and that, once ordered, they are clearly identified with your own order numbers.


Glass must be handled with care. We make every effort to ensure that our products reach you in perfect condition. Our ISO 9001 QA system ensures every piece of glass is checked before we send it to you. All windscreens are enveloped in safety-edge foam for protection during transit/storage and all side glass is film-wrapped against scratching. All glass supplied carries a PSV Glass inspection label which is signed and dated.

Delivering your glass

We make all deliveries using our own exclusive-use fleet of vehicles, with satellite tracking and cellular communications.

Receiving and checking your glass

Every piece of glass that we deliver to you will have been individually checked before despatch.

However, it is essential that you check your glass when we deliver it to you.

  • Check that the corners of the glass are in good condition
  • Look carefully for any edge damage
  • Ensure that there are no scratches on the face of the glass

In the unlikely event that you do find a fault with one of our products at the point of receipt, please bring the fault to the attention of our delivery driver who will then make arrangements to despatch a replacement to you.

Storing your glass

PSV Glass Advice & Support

Working with glass can be as safe as working with any other material providing sensible precautions are taken. Glass, when broken, will cut any soft material it comes in contact with. Glass supplied by PSV Glass will already have the edges arrised, smooth or polished. However always treat glass edges with respect.

Always handle and store your glass with extreme care. Use manual vacuum lifting devices (available from our Glass Associated Products section) and seek assistance with weights over 25kg. Consider the appropriate PPE for glass handling, always wear gripper gloves and wear protective toe cap boots/shoes.

  • Never attempt to lift a full windscreen on your own and never attempt to manually lift glass up and down stairs.
  • Do not place glass directly onto hard surfaces such as concrete. Put down a protective layer (cardboard, foam, wood) first.
  • Do not store laminated glass in moist conditions. Un-installed, the glass edge leaves the plastic interlayer exposed. As this membrane is porous, it could retain moisture and cause future discolouration.
  • Do not store glass in areas where other members of staff may collide with it or damage it with other objects.

Fitting your glass

Before commencing installation:

  • Check for correct glass parts and sundries.
  • Protect the vehicle interior and exterior surfaces from possible damage.
  • Check that the aperture is in good condition.
  • Assess the safe-lifting implications.
  • Ensure that the aperture is clean and primed.
  • Always dry-fit the glass before applying primers or adhesives.
  • Select the correct specialist fitting tools for the job.

For further information please view the PSV Glass Installation Guide and the HSE MVR booklet.

Where PPE is provided, make sure it is used. However, always wear protective toe cap boots/shoes.

Recommended PPE required for transport glazing is as follows:

PSV Glass Advice & Support
Removal of broken glass Safety goggles Reflex Kevlar gloves
Disposal of broken glass Safety goggles Reflex Kevlar gloves
Use of oscillating cutter Safety goggles Anti-Vibration gloves
Application of primers & adhesives Latex gloves  

Make yourself aware of the COSHH information contained in the Safety Data Sheets for all cleaners, activators, primers and adhesives.

Ensure adequate ventilation when using primers and when using oscillating cutting equipment, particularly as fumes from cut urethane in an enclosed area could exceed acceptable toxic levels.

Always make sure the glass is safely supported, using a minimum of 2 x 75kg vacuum lifters, prior to the removal of the glass unit from the body.

Dispose of broken glass as soon as possible ensuring no particles are left behind in and around vehicle inspection pits.

If you have any doubts, please contact us before you commence the installation.

(PPE used in the above processes is available from our Glass Associated Products section).

© PSV Glass LLP